Software selection criteria

• Hardware compatibility
  • microcomputer
  • memory
  • disks
  • printer
  • other peripherals
• Software compatibility
  • operating environment
  • other software required
• Software quality
  • capabilities
  • stability, correctness, adherence to standards
  • ease for all users
  • adaptability (e.g., installation, screen mode, level, defaults, output)
  • use of keys, mouse, and menus
  • online help
• Training and documentation
  • documentation
  • tutorials
  • training
• Vendor relations
  • charging
  • copy protection
  • warranty
  • maintenance
  • new releases
  • assistance with problems
• Other
  • reviews
  • references
  • market share

(Adapted from Walton & Taylor, 1986, and Mandelbaum, 1992.)

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