Week 8: Users of Archives: Identifying Need and Services

Presentations

  • The 3 Essential Duties of a Reference Archivist

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  • Clients (all) vs Materials

  • Our Users: Who are they?

  • Vocational Users
  • Institutional Staff
  • Professional Users
  • Scholars
  • Students
  • Teachers

  • Avocational Users
  • Genealogists
  • Local Historians/hobbyists

  • Tradition Dies Hard: Changing the Archivist’s Paradigm

  • Apathy and Bias: Favouring Academics vs. Genealogists
  • Boyd Genealogy
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  • User-Friendly Finding Aids:
  • "Basic RAD Primer" / Sons of England Benefit Society Fonds
  • UW-Milwaukee Finding Aid Sample
  • Nova Scotia's Archway Compare the 2004 version of West Pubnico Sewer Records with the current description
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  • Recognizing and Exploiting a Computer-Savvy Public
  • Statistical Study of Museum Websites and User/Outreach Potential

  • Retooling and Rethinking Services to meet User Needs
  • ACA Brief to the Standing Committee on Cultural Heritage (February 1999)


  • The Necessity of User Studies:

  • Questionnaires or surveys
  • Citation or reference analysis

    • Back to Course Outline