Week 7: Users of Archives: Identifying Needs and Services

 


Reading Assignment:

Pugh, Mary Jo. Providing Reference Services for Archives & Manuscripts (Chicago: SAA, 2005), pp. 43-74. [at FIMS GRC, IMS Stack NO LOAN CD971.P84 2005]

Cook, Terry. "Viewing the World Upside Down: Reflections on the Theoretical Underpinnings of Archival Public Programming." Archivaria, vol. 31 (Winter 1990-91): 123-133.

Finch, Elsie Freeman. "In the Eye of the Beholder: Archives Administration from the User's Point of View." American Archivist, vol. 47 (Spring 1984): 111-123.

Jimerson, Randall C. “Redefining Archival Need: Meeting User Needs in the Information Society.” American Archivist, vol. 52 (Summer 1989): 332-340.

Martin, Kristin E. "Analysis of Remote Reference Correspondence at a Large Academic Manuscripts Collection." American Archivist, vol. 64 (Spring/Summer 2001): 17-42


Lecture Outline:


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