Week 8:
Web-Based Reference Tools and
the Re-Animation of Records;
Identifying Services & Needs
- To facilitate research
- To undertake research
- To educate users
The Inferential Process
- when the archivist infers from
provenance information which organizations
or persons might have undertaken the activity the user is interested in.
Content Indexing Descriptive Systems
Integrated systems: Indexes and "Intellectual" Inventories
Evolving On-Line Public Access Systems
MARC-AMC (1983)NUCMC (began in 1959, later online as MARC-AMC)Understanding EAD (Encoded Archival Description) (1990s)AtoM - Open Source Archival Description
(2007)
The Reference Interaction
The Initial Interview
Query
Abstraction Stage
Resolution
Stage
Continual Assistance
Exit Interview
Traditional Services
Copying Services
Research Services
Telephone & Mail Requests
A Tale of Two Counties: Web-based Reference and Research Services
Ontario County Archives, NY - 2000
Ontario
County Archives, NY - 2014
Westchester County Archives,
NY
Loaning
Materials: The Wisconsin Example
MORE RECENT DEVELOPMENTS
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