Intelligent curiosity driving change

AI is no longer the future. It is shaping our reality.

Over the last few years, AI has quietly entered the charitable sector, with a growing number of vendors showcasing AI-powered software to benefit fundraising operations. Yet, charities are slow at embracing the topic and the new technology. Fundraising professionals are lacking basic knowledge and understanding of AI – all while using it on a daily basis.

Rapidly evolving technology powered by Artificial Intelligence (AI) is changing all aspects of our lives. We engage with AI when we view customized news feeds on social media, interact with businesses via chatbots, or ask Siri for help. As a consequence AI is no longer about the future and is now shaping our reality.

Focused on and driven by information, data and code, AI uses computer algorithms to address tasks that would have been performed by humans in the past. AI technologies are now being used in industries and services, from healthcare to government.

AI is expected to benefit charities by offering efficiency and productivity, but this technology is also accompanied by undesirable challenges and risks, including bias and inequity.

For this reason, there is a need for a wider discussion on the use of AI in the work of charities. This is exactly the purpose for AI Lab for Charities. Let's explore how we can make AI work for social good.